Frequently Asked Questions
Answers, before you have to ask.
General
We’re a full-service digital growth agency covering website development, digital marketing, branding, social content, AI automation, cloud infrastructure, and corporate gifting — all under one accountable team.
We’re based in Bengaluru and work with businesses across India, from first-time founders to enterprise teams scaling nationally.
Reach out via WhatsApp or our contact form. We’ll set up a free consultation call to understand your goals before proposing a plan.
Most of our clients are India-based, but we’ve worked with a handful of international businesses, particularly for web development and branding projects.
Services
Yes — every service can be engaged individually. Many clients start with one service and expand once they see results.
Both. Most business and e-commerce sites run on WordPress/Elementor; complex web apps use custom React/Node builds. We’ll recommend what fits your project.
Yes — we can take over management of existing accounts or build new ones from scratch as part of a content strategy.
Sourcing, custom branded packaging, and pan-India delivery logistics, fully managed end to end. See our Corporate Gifting page for details.
Pricing
It depends on scope. Our Pricing page outlines starting packages, but most engagements are custom-quoted after a discovery call.
Most engagements have a one-time onboarding fee covering strategy and tracking setup — always disclosed upfront, never hidden.
We typically ask for a 3-month minimum on retainers, since marketing and SEO need time to show real signal. After that, it’s month-to-month.
Yes — fixed-scope projects like website builds are typically split into milestone-based payments.
Support
Managed hosting and infrastructure clients get priority incident response regardless of time. For general support, our team responds within one business day.
Every client gets a direct point of contact — phone, email, and WhatsApp are all fair game once you’re onboarded.
Yes — monthly maintenance plans cover updates, backups, uptime monitoring, and small content changes.
Process
A kickoff call to align on goals, a discovery phase to audit your current setup, then a proposed plan and timeline before any work begins.
As involved as you want. Most clients review work at key milestones; we don’t need daily check-ins to move fast.
Live dashboards for marketing and performance work, plus a monthly strategy call walking through what worked, what didn’t, and what’s next.
Technical Questions
Every build is mobile-first and optimized for Core Web Vitals from day one, not bolted on after launch.
Yes — migrations run in parallel with your existing setup and cut over only once everything is verified.
Yes — we regularly integrate with HubSpot, Zapier/Make, WhatsApp Business API, and most common CRMs and helpdesks.
Yes — we follow data handling best practices and can work within your existing compliance requirements.
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